Terms of sale

1. General information

These Terms of Service govern all sales made on the website
www.luminurjewelry.com, operated by Luminur.

Luminur is operated by Jessy Fleisch,
registered as a sole trader (auto-entrepreneur) in France,
under SIRET number: 980 940 431 00029.

By placing an order on this website, you agree to these Terms of Service without reservation.

2. Products

Luminur offers handcrafted jewelry and selected objects.
Each piece is either handmade, assembled, or sourced, and may show slight variations, irregularities, or natural marks. These characteristics are not defects but part of the identity and authenticity of the work.

Product descriptions and photographs are provided for illustrative purposes and may vary slightly from the final product.

3. Prices

All prices are listed in EUR (€) unless otherwise stated.

Prices do not include shipping costs, which are calculated at checkout.
Luminur reserves the right to modify prices at any time, but products will be invoiced at the price in effect at the time of order.

4. Orders

Once an order is placed, you will receive a confirmation email.
Luminur reserves the right to refuse or cancel an order in case of payment issues, suspected fraud, or stock unavailability.

5. Payment

Payments are processed securely via Shopify’s payment system.
Accepted payment methods are displayed at checkout.

Luminur does not store any payment information.

6. Shipping

Orders are shipped to the address provided by the customer at checkout.

Delivery times are indicative and may vary depending on destination and external factors.
Luminur cannot be held responsible for delays caused by carriers, customs, or force majeure.

Shipping costs and details are displayed before order confirmation.

7. Returns & refunds

Returns and refunds are governed by the Return & Refund Policy, available on the website.

In accordance with European regulations, customers within the EU benefit from a 14-day withdrawal period.

8. Responsibility

Luminur cannot be held responsible for improper use of the products.
Jewelry should be worn and cared for appropriately.

Luminur is not responsible for damages resulting from misuse, accidents, or normal wear over time.

9. Intellectual property

All content on this website (texts, images, designs, logos) is the exclusive property of Luminur and may not be used, reproduced, or distributed without prior written permission.